Clickatell's successful roll-out of chat banking solutions to legacy African institutions like UBA, and GTB has earned it four awards this year.
UBA's Leo is now on Whatsapp. The South-African company, Clickatell - a Whatsapp Business Solution Provider, stays winning.
Chat banking in South Africa and Nigeria took off in 2016 and 2018, respectively. This happened primarily on Facebook Messenger. Yesterday's announcement by Nigerian banks will see it extend to Facebook's Whatsapp. The two Facebook services combined dominate the instant-messaging market for Africa. Guaranty Trust Bank Plc, (GTB) was one